Question 1

What are your store hours?

Accepted Answer

Our stores are open Monday through Saturday from 8am to 9pm, and Sunday from 9am to 7pm. Holiday hours may vary.

Question 2

Do you offer delivery?

Accepted Answer

Yes, we offer home delivery within a 10-mile radius of each store location, 7 days a week from 9am to 8pm. Orders over ₹500 qualify for free delivery.

Question 3

How do I track my order?

Accepted Answer

Once confirmed, you'll receive a tracking link via email. You can also track your order by logging into your account and navigating to the 'Orders' section.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit/debit cards, UPI, net banking, cash on delivery, and digital wallets.

Question 5

How do I join your loyalty program?

Accepted Answer

Joining our loyalty program is easy and free! Sign up through the website or mobile app. You'll earn points on every purchase immediately after enrolling.

Question 6

Do you offer price match?

Accepted Answer

Yes, we offer price matching on identical items from local competitors. Show the current advertisement at checkout.

Question 7

Can I return or exchange grocery items?

Accepted Answer

Yes, we accept returns on non-perishable items within 7 days with a receipt. For quality issues with fresh produce, contact us within 24 hours of delivery.

Frequently Asked Questions

Still have questions?

Frequently Asked Questions

Still have questions?

Frequently Asked Questions

What are your store hours?

Do you offer delivery?

How do I track my order?

Do you price match?

How do I join your loyalty program?

What payment methods do you accept?

Do you offer curbside pickup?

How do I apply for a job at SUPROZO?

Are your products organic?

How can I provide feedback about my shopping experience?

Do you offer gift cards?

Still have questions?

Frequently Asked Questions

What are your store hours?

Do you offer delivery?

How do I track my order?

Do you price match?

How do I join your loyalty program?

What payment methods do you accept?

Do you offer curbside pickup?

How do I apply for a job at SUPROZO?

Are your products organic?

How can I provide feedback about my shopping experience?

Do you offer gift cards?

Still have questions?